Social responsibility

Social media can be a blessing and a curse for businesses but, managed correctly, the benefits can be great, explains Peter Done

Social media is being used by more and more businesses and it’s important that you deal with employees who may take advantage of these new forms of networking. How are you going to stop people from posting derogatory comments about your business, or indeed prevent employees from updating their Twitter feed when they should be working? As always, you need to have clear rules and procedures in place to deal with such issues.

The first thing you should make clear to your employees is that they are