Review of the Year 2023: Markerstudy’s Gary Humphreys

Markerstudy group chief underwriting officer Gary Humphreys bigs-up the acquisition of Atlanta Group, and admits he did not anticipate Adam Winslow swapping Aviva for Direct Line Group.

What has been your insurance/broking related highlight of 2023?

Our group acquiring Atlanta from Ardonagh.

What has been the most over-hyped insurance/broking buzzword or phrase of 2023?

Treating our customers fairly - too many cases of brokers not recognising that Consumer Duty is much more than just TCF.

What was the M&A deal or personnel hire that raised your eyebrows the most in 2023?

Adam Winslow to DLG – didn’t see that coming.

Are you expecting an FCA crackdown on premium finance and commission

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The growing role for brokers in fighting insurance fraud

With reports of fraud escalating in terms of value or number, the role of brokers in combatting these crimes should not be underestimated. Edward Murray looks at the controls, validation tools and processes being implemented to support both detection and prevention.

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