Regional review: Scotland

Lorraine Dillett, branch manager, Giles Insurance Brokers.

Ms Dillett says: "Business is really hard at the moment, it's a constant challenge." She explains that the dangerous practice of 'desk top reviews' has increased lately. This involves brokers quoting for new business 'blind' where they don't request a reporting mandate so as not to alert the holding broker that their business is being attacked, and provide a quote without looking at the claims experience of the client.

"We are definitely seeing more of this as new business is hard to find and

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Broking profits fall at Saga

Underlying profit before tax in Saga’s insurance broking arm fell to £39.8m for the year ended 31 January 2024, compared with £71.5m in the previous period.

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