Complete Cover report details outsourcing to South Africa and job cuts


Complete Cover Group introduced a restructuring programme in the fourth quarter of 2021 to significantly reduce the UK workforce with much of the customer facing activities outsourced to South Africa, a Companies House filing has revealed.

The statement in the motor broker’s annual results to 31 December 2021 added that the process would continue through 2022.

The filing detailed that turnover at the business dropped in 2021 to £9.9m from £14.03m the year before.

The loss after tax grew to £2.49m in 2021, from a deficit of £191,000 the previous year.

In the latest update Complete Cover stated that 2021 had been a challenging year as it traded through the impact of the pandemic.

The company admitted to being unable to “flex its

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact

You are currently unable to copy this content. Please contact to find out more.

Sorry, our subscription options are not loading right now

Please try again later. Get in touch with our customer services team if this issue persists.

New to Insurance Age? View our subscription options


Sign up and gain access to five complimentary news articles every month.

Already have an account? Sign in here

This address will be used to create your account

A leap yeAR blog

On this different numerical day, Emmanuel Kenning takes a look at two sets of intriguing stats from the past month.

You need to sign in to use this feature. If you don’t have an Insurance Age account, please register now.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an indvidual account here: