FCA warns firms to take action on GI distribution failings

Warning sign

The Financial Conduct Authority (FCA) has slammed general insurance firms for failing to consider the value of products and services provided to customers.

The regulator highlighted manufacturing, sales and distribution approaches that it said can lead to customers purchasing inappropriate products, paying excessive prices or receiving poor services.

In a report published today (10 April) the regulator set out key findings from its thematic work on the GI distribution chain, its expectations

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