The Financial Conduct Authority (FCA) has urged the industry to “continue the work underway” around general insurance pricing practices.
The regulator today (31 October) launched an investigation into how insurers charge home and motor customers.
FCA chief executive, Andrew Bailey, has also written to insurance CEOs about dual pricing.
The move followed last month’s promise to tackle dual pricing after the industry was hit with a Citizens Advice super-complaint.
According to the FCA, it is
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