SSP confirms system disruption in texts to brokers
Problems follow the news that the software provider has increased its fees by 5.5%.
Brokers using the SSP Pure platform have said they are experiencing new troubles with the system, just two weeks after the most recent reported issues.
According to brokers the problems started on Friday 13 April and some of them are still experiencing difficulties this morning (16 April).
Texts
The software provider confirmed it was having problems in a series of text messages to brokers on 13 April, seen by Insurance Age.
The first message read: “We have internal system issues, which may
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