Brokers "resigned" as more SSP problems hit users


Brokers have confirmed that they have been experiencing outages and “intermittent issues” with the SSP Pure platform for the past four weeks.

Ian Mantel, director at Manor Insurance Services, explained that he had been unable to access the system for three hours last Friday, adding: “Luckily my staff had manged not to be kicked out, but the system was so slow it was taking them more than twice as long to do anything than it normally would.”

Mantel argued that the software house was not

To continue reading...

You need to sign in to use this feature. If you don’t have an Insurance Age account, please register now.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an indvidual account here: