FCA to tackle dual pricing in general insurance market study


The Financial Conduct Authority (FCA) has launched its investigation into how insurers charge home and motor customers.

The move delivers on the promise made last month after the industry was slammed by Citizens Advice in a dual pricing super-complaint.

Citizens Advice had hit out against the mobile, broadband, home insurance, mortgages and savings industries for overcharging loyal customers and ripping off consumers.

The regulator had previously proposed “discovery work” on

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact [email protected].

You are currently unable to copy this content. Please contact [email protected] to find out more.

To continue reading...

You need to sign in to use this feature. If you don’t have an Insurance Age account, please register now.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an indvidual account here: