Insurance in the firing line as CMA calls for pricing intervention to be on the agenda

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Competition watchdog responds to Citizens Advice super-complaint.

The Competition and Markets Authority (CMA) has told the Financial Conduct Authority (FCA) to consider pricing intervention as it released the findings of its investigation into five markets named and shamed in a super-complaint by Citizens Advice.

In October Citizens Advice accused the household insurance, cash savings, mortgages, mobile phone contracts and broadband industries of overcharging loyal customers and warned again that consumers are being ripped off by existing customers being

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Applied updates on commercial push

Applied Systems has confirmed Arch Insurance is about to enter the pilot phase of onboarding and will be live on the Applied Epic broker management system in April, with Iprism and Ark to follow and more promised in 2024.

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