LV
Barclays overtakes Lloyds as biggest PPI offender
Barclays Bank has overtaken Lloyds TSB as the source of the most payment protection insurance (PPI) complaints, according to figures from the Financial Ombudsman Service (FOS).
LV Broker turns to BGL for strategic account manager
LV Broker has swooped to appoint former BGL man Paul Chalfont as strategic account manager.
LV Broker revamps SME product range
LV Broker has relaunched its commercial SME product range, with two property owner products now available for the residential and commercial sectors.
Mixed results leave brokers guessing
Insurer results paint a confusing picture of the current state of the market
Autonet expands commercial offering
Autonet Insurance has added to its commercial insurance range with the launch of shops and commercial let insurance products.
Video: What The Papers Say latest edition
In the August edition of What The Papers Say, Emma Banks, head of communications at LV, analyses the differing findings in surveys on premium changes in the motor market.
LV Broker extends motor fleet coverage
LV Broker has launched an enhanced motor fleet policy.
LV chief John O’Roarke reveals COR and growth targets
John O'Roarke, managing director of LV general insurance, has reacted to the news that the insurer lost broker business in the first half of 2012 by admitting its results were “two ticks and a cross” across its three elements.
GI profits flat at LV
LV has reported profits before tax of £53m for the first half of 2012, in line with the £52m achieved in the same period of 2011 for general insurance.
LV Broker appoints development manager for South
LV Broker has appointed Jim Ramsay as business development manager for the southern region.
British Insurance Awards winners announced
Bartlett & Company has been named Broker of the Year at the British Insurance Awards 2012.
Insurers losing customers due to poor websites, study finds
UK home and motor insurers could be losing potential customers by providing a poor online user experience, according to research from Global Reviews.
Products roundup: Telematics take up gains pace
There were a wide range of products launched in the last month, with numerous markets catered for, from equine risks to vacant commercial properties.
Products: LV Broker adds home insurance product to its e-trading platform
LV Broker launched its ABC home insurance product on Insurecom, in a move the insurer said would strengthen its e-trading offering and prove beneficial for its broker partners.
LV hires claims director from American Express Insurance
LV has appointed Chris Rolland as claims director responsible for overseeing all aspects of claims within LV's general insurance business.
LV appoints sales executive for East Midlands
LV Broker has appointed James Townsend as a regional sales executive responsible for the East Midlands reporting to Mark Hands, North of England manager for the company.
O’Roarke reveals targets for 2012
John O’Roarke, managing director of LV general insurance, has revealed the insurer is targeting an increase in profit of at least 20% in 2012.
LV doubles insurance profits as COR improves
LV has reported a doubling in general insurance profits before tax to £70m in 2011 from £35m the previous year.
Insurance websites failing customer needs
Insurance company websites are not meeting even the most basic customer experience standards according to a recent survey.
Broker satisfaction with insurers remains high, survey says
Broker satisfaction with insurers has remained stable over the past five years and seen an increase for commercial lines, according to an annual survey carried out by General Insurance Market Research within Aura (Gimra).
Acturis and LV link produces new e-trading tool for brokers
LV Broker has embarked on a partnership with Acturis to develop LV Easytrade, a new e-trading tool for brokers.
LV creates 50 jobs in Bristol
LV has announced it is to create 50 new jobs in the first quarter of 2012 through expanding its Bristol operation.
LV unveils new commercial distribution chief
LV Broker has promoted Kevan Aubrey to head of commercial distribution and Mark Campbell to head of key commercial accounts.
Post Intelligence Benchmarking - Commercial insurers: Winners and losers
The annual Insurance 360 Business Insurers Insight Report service rankings show some steady, some on ladders - and some on snakes.