Review of the Year 2023: Spring Insure’s Paula McManus
Paula McManus, senior PI underwriter at Spring Insure, shares her thoughts on continuing major market withdrawals and recalls Socrates when advising the political parties on how to win her vote at the 2024 General Election.
What has been your insurance/broking related highlight of 2023?It has to be a personal one, which is the successful launch of our new commercial professional indemnity proposition in July after only joining the business this time last year. Creating new products, attracting quality capacity, and building new broking partnerships has been really full on but very rewarding.
What has been the most over-hyped insurance/broking buzzword or phrase of 2023?‘Empower’. It is over-used and under-actioned
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@insuranceage.co.uk or view our subscription options here: https://subscriptions.insuranceage.co.uk/subscribe
You are currently unable to print this content. Please contact info@insuranceage.co.uk to find out more.
You are currently unable to copy this content. Please contact info@insuranceage.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (point 2.4), printing is limited to a single copy.
If you would like to purchase additional rights please email info@insuranceage.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (clause 2.4), an Authorised User may only make one copy of the materials for their own personal use. You must also comply with the restrictions in clause 2.5.
If you would like to purchase additional rights please email info@insuranceage.co.uk
More on People
Numbers down again but nearly three-quarters of brokers recruiting, Aviva survey shows
Nearly three quarters of brokers (72%) are currently recruiting, down from 74% last year and 94% in 2024, according to the latest Broker Barometer survey by Aviva.
Coversure adds sixth new office of 2026 with Watford opening
Coversure Insurance Services has strengthened its presence in Hertfordshire with the launch of a new Watford operation.
Founder steps down from BP Marsh board
Brian Marsh, founder and non-executive chairman of BP Marsh & Partners, has stepped down from the board becoming life president as the firm also revealed two appointments.
Interview: Gallagher’s Karen Greenhalgh
Karen Greenhalgh, head of broking and placement for the commercial division at Gallagher in the UK, details her route into insurance, being one of the very first recruits when the US giant entered the retail market, and following her recent promotion her vision for her new role at the consolidating behemoth.
US to feel the brunt of Acrisure's 11% workforce cull
Acrisure has stated that most its upcoming job cuts will be in the US.
People Moves: 18 – 22 May 2026
Stay in the loop with the latest insurance personnel moves.
Sign up for Broker Expo now to be ready for 2027 and beyond
You can now sign up to attend Broker Expo as part of Insurance Age’s wider UK Broker Week which also encompasses the UK Broker Awards and UK Broker Summit.
Kielty to help ‘transition’ as new UK leader announced by Aon
Jane Kielty will be supporting the transition of leadership responsibilities at Aon as the broker revamps its management structure, bringing in Tracy-Lee Kus to oversee the UK, Ireland, South Africa and the Middle East from 1 June.