MCE appoints QBE's Paul Ormiston as claims director
The motorbike specialist said the decision to create the new role at board level signals MCE’s ongoing commitment to customer-centric digitisation.
MCE has appointed Paul Ormiston to the board, taking responsibility for the transformation of MCE’s claims handling processes.
Ormiston brings in excess of 25 years industry experience, most recently as global head of claims performance and governance at QBE.
MCE detailed that Ormiston will take overall responsibility for all aspects of the claims function. He said: “MCE has the tech to transform customer satisfaction at the point when they need it most – when they have a claim. I’m excited to
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@insuranceage.co.uk or view our subscription options here: https://subscriptions.insuranceage.co.uk/subscribe
You are currently unable to print this content. Please contact info@insuranceage.co.uk to find out more.
You are currently unable to copy this content. Please contact info@insuranceage.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (point 2.4), printing is limited to a single copy.
If you would like to purchase additional rights please email info@insuranceage.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (clause 2.4), an Authorised User may only make one copy of the materials for their own personal use. You must also comply with the restrictions in clause 2.5.
If you would like to purchase additional rights please email info@insuranceage.co.uk
More on People
Sam Geddes named CEO of Santam Syndicate 1918
Santam Syndicate 1918, part of Africa’s largest non-life insurer Santam Group, has appointed Sam Geddes as CEO based in London.
Numbers down again but nearly three-quarters of brokers recruiting, Aviva survey shows
Nearly three quarters of brokers (72%) are currently recruiting, down from 74% last year and 94% in 2024, according to the latest Broker Barometer survey by Aviva.
Coversure adds sixth new office of 2026 with Watford opening
Coversure Insurance Services has strengthened its presence in Hertfordshire with the launch of a new Watford operation.
Founder steps down from BP Marsh board
Brian Marsh, founder and non-executive chairman of BP Marsh & Partners, has stepped down from the board becoming life president as the firm also revealed two appointments.
Interview: Gallagher’s Karen Greenhalgh
Karen Greenhalgh, head of broking and placement for the commercial division at Gallagher in the UK, details her route into insurance, being one of the very first recruits when the US giant entered the retail market, and following her recent promotion her vision for her new role at the consolidating behemoth.
US to feel the brunt of Acrisure's 11% workforce cull
Acrisure has stated that most its upcoming job cuts will be in the US.
People Moves: 18 – 22 May 2026
Stay in the loop with the latest insurance personnel moves.
Sign up for Broker Expo now to be ready for 2027 and beyond
You can now sign up to attend Broker Expo as part of Insurance Age’s wider UK Broker Week which also encompasses the UK Broker Awards and UK Broker Summit.