SSP
rhg Insurance Brokers switches from SSP to Applied Systems
Broker states it is still suffering from the effects of SSP’s outage in August 2016.
Open GI and Applied Systems pass Biba software house audit
The two providers announced separately that they passed the review which was prompted by problems with SSP last year.
Anthony Jones Insurance Brokers switches from SSP to Applied
Kent-based broker selects TAMCloud.
Brokers hit by second SSP outage this year
Brokers using SSP now face a second outage in the space of four weeks.
Eastside Insurance Services moves to Applied Systems from SSP
Broker signs on to Applied TAMCloud.
Broking Break: Your top five of the week
Two major insurer restructures, CEO changes, swapping software houses and a new product make up this week's most read stories.
SSP explains power outage
Software house stresses the issue was not caused by its Pure platform.
Further disruption on SSP's Pure platform
The software house acknowledged that a further issue had occurred.
A-Plan moves from SSP to Acturis for commercial
Broker already in deal with Applied Systems for personal lines.
SSP users warned of further problems
Users received a text message this morning advising of issues with Outlook and Webmail services.
SSP confirms further outage
The software house insisted that the problems regarding connectivity are now resolved.
Broking Break – Your Top Five
Two big acquisitions, a court case, troubles in technology and a restructure make up the top clicked stories in the past week.
SSP CEO says glitch has been "difficult and frustrating"
Software house says some customers are still experiencing intermittent problems with Microsoft Outlook.
Biba concerned at SSP's lack of communication
SSP is not providing their contracted service or suitable communications to brokers, Biba warned.
SSP users are back online
Software firm states the next scheduled update will be at 10:00am today.
Chaos for brokers as SSP system breaks down again
The software house has come under fire once more after running into problems for the second time in a week.
Broking Break – Your Top Five
From investments to technology, from acquisitions to innovations and liquidator revelations it has been another action packed week in broking.
SSP says systems fully “up and running”
Software house states that systems are all back to normal following disruption yesterday.
SSP users suffer new disruption
The disruption follows the major outage of the software house’s pure platform earlier this year.
#insagepeople: 7 - 13 November 2016
Keep up to date with all the latest people moves.
News analysis: Outage aftermath sparks broker concerns
In the wake of problems at SSP, many brokers are questioning their software providers’ robustness
SSP reports rising profits
Software house posts £16.6m profit before tax and increase in revenue for the year to 31 March 2016.
Broking Break: Your top five of the week
It’s been a busy week in insurance. In case you missed them, here are the five most popular stories.
SSP says there is “disconnect” between service expectations and reality
SSP CEO Laurence Walker speaks out and says that increased scrutiny from the FCA was timely.