SSP
Broking Break: Your top five of the week
The ongoing suffering of SSP users has dominated the market news this week with reader clicks giving the issue a clean sweep of the top 5 most read.
SSP apologises to extremely frustrated customers
Technology company confirms work undertaken with MIB and insurer partners to agree emergency processes.
Insurers rally to support SSP brokers
Providers and wider industry confirm backing for troubled brokers affected by the outage.
MIB pledges support amid continuing SSP confusion
The Motor Insurance Bureau has promised to work with insurers and brokers to support police in their roadside enquiries.
Broker calls for pragmatism from insurers as SSP outage continues
Bollington advises that insurers are recognising the need to be practical and hold cover for brokers as SSP systems remain down.
SSP outage unlikely to be solved today
Software provider says it has informed the FCA and MIB about the service interruption.
Brokers must increase due diligence following SSP saga, says expert
Brokers have been cautioned that moving to another technology provider would provide no "instant solution".
Brokers struggling following SSP outage
Outage will have long-term implications according to brokers as SSP admits on Wednesday morning that it is "unable to provide a further update".
Brokers unable to work following SSP power outage
Brokers are unable to access emails, records and contact details to clients following the system failure.
SSP confirms unprecedented power outage
Power outage causes problems for SSP brokers.
Modus launches home product on SSP
MGA says product is designed for a wide range of properties and tenants.
Software houses ready to go on Flood Re
Technology firms reject any conflict with insurers in making the scheme available via the broker channel.
Jonathan Davey and Max Carruthers team up on HugHub
New offering “has the potential to be a game changer for brokers” says Carruthers.
InsurTech Futures: Broker innovation network launched
Worry + Peace Economy aims to take on ten ARs over the next year and announces deal with SSP.
Ageas extends partnership with Keychoice
Deal covers Ageas' car, home,van, bike and commercial SME product lines.
Data to change network market, says SSP
Keychoice managing director Adrian Coupland says data and technology will lead to new network models.
Swinton confirms swap from SSP to CDL
Some legacy systems “not fit for purpose” – CDL roll-out to start this year with end of 2017 completion.
Swinton to move from SSP to CDL for retail business
Timings still to be confirmed.
Keychoice appoints new team
Boss Coupland says the new proposition is taking Keychoice “back to the future”.
Davey to leave SSP
Davey to depart the software house at the end of the month.
SSP: 74% of brokers don't prioritise application fraud
Software house estimates application fraud and inaccuracies for motor insurance alone costs industry £1bn a year.
Granite Group signs up with Transactor software system
The group is understood to have made the switch after leaving SSP.
Brokers optimistic about GWP growth, says SSP
Research finds brokers' focus to be on digital strategies and improved customer service.
Insurance Marketing and PR Awards: Winners announced
FWD founder Michael Gaughan was crowned the winner of the achievement award at the inaugural Insurance Marketing & PR Awards this afternoon.