SSP CEO says glitch has been "difficult and frustrating"
Software house says some customers are still experiencing intermittent problems with Microsoft Outlook.
SSP group CEO Laurence Walker said the company is "closely monitoring the situation" after brokers have been experiencing connectivity issues to its data centre.
Yesterday (14 November), brokers on SSP encountered another system failure affecting its Pure Broking platform.
Users have suffered patchy services since Thursday. These followed the original outage, which left 306 brokers offline for as long as three weeks from 26 August.
Frustrating
Walker said in a statement that the company
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@insuranceage.co.uk.
You are currently unable to print this content. Please contact info@insuranceage.co.uk to find out more.
You are currently unable to copy this content. Please contact info@insuranceage.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. Printing this content is for the sole use of the Authorised User (named subscriber), as outlined in our terms and conditions - https://www.infopro-insight.com/terms-conditions/insight-subscriptions/
If you would like to purchase additional rights please email info@insuranceage.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. Copying this content is for the sole use of the Authorised User (named subscriber), as outlined in our terms and conditions - https://www.infopro-insight.com/terms-conditions/insight-subscriptions/
If you would like to purchase additional rights please email info@insuranceage.co.uk
More on Technology
Biba Conference 2024 countdown: Aurora’s Jan-Vincent Finn
Jan-Vincent Finn, CEO and co-founder at Aurora, recommends people not just focus on the large stands, hails the rise of data-driven platforms and reflects on the ’80s golden age of Manchester music.
Biba Conference 2024 countdown: Addresscloud’s Simon De La Hoyde
The latest in our Biba Conference countdown series sees Addresscloud sales director Simon De La Hoyde recommend filling your diary before the event, praise Chris Hoy’s keynote from 2013 and share his Manchester musical playlist.
Imarket grows to five live broker systems with Bravo Digital Trader
Polaris has added Bravo Digital Trader as the fifth broker system to use imarket, joining its portfolio of Acturis, Applied, Open GI and SSP.
Biba Conference 2024 countdown: LexisNexis’s Dan Cicchetti
Dan Cicchetti, senior director of client engagement in the UK and Ireland at LexisNexis Risk Solutions, looks forward to showcasing vehicle data solutions on its stand, before heading to Box Bar Manchester for another of its legendary client evenings.
Biba Conference 2024 countdown: ICEYE’s Paul Sowden
Paul Sowden, strategic account manager, ICEYE believes his firm will stick out this year as the only one to have a satellite on its stand, and remembers bumping into his first insurance manager who he had not seen for 15 years.
Biba Conference 2024 countdown: Applied Systems’ Tom Needs
An advocate of not leaving the Biba Conference early and of the benefits of automation, Tom Needs, CEO of Applied Systems Europe, outlines his thoughts ahead of the upcoming event.
Recorder to unveil commercial platform for brokers at Biba Conference
Insurtech Recorder will roll out its SME focused software platform at the British Insurance Brokers’ Association’s conference in Manchester next month with a promise to offer a free version exclusively to attendees.
My Insurance Downtime: LexisNexis Risk Solutions' Andrew Ballard
Andrew Ballard, product principal, LexisNexis Risk Solutions, Insurance, offers us a window into his life outside of insurance covering DIY, the music of Terry Hall and the enjoyment of restoring a 1964 Vespa scooter.
Most read
- Zurich strikes five-year capacity deal with MGA Freedom Services
- Aviva to open branches in Chelmsford and Southampton
- Pen inks £150m social housing capacity deal with SiriusPoint