SSP outage highlights importance of business continuity planning


SSP’s latest incident has highlighted again that brokers should bolster their business continuity plans to ward off IT threats.  

Last Tuesday (16 May) the software house suffered from a connectivity issue which affected its Pure Broking platform for nearly a full working day. 

The outage, which SSP told Insurance Age occurred when it was making adjustments to embed new clients onto its new data centre, also raised questions from brokers on the quality of SSP’s infrastructure.  

Ian Mantel

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