Covid-19: Measures to maintain personal injury claims process launched

Claims blocks

The ABI and the Association of Consumer Support Organisations have developed a statement of intent recommending remote video examination and rehabilitation.

Insurers, law firms and suppliers have agreed a statement of intent designed to maintain the personal injury claims process through the Covid-19 crisis.

The statement was put together by the Association of Consumer Support Organisations (ACSO) in partnership with the Association of British Insurers (ABI).

Recommendations include undertaking many non-MedCo medical examinations by remote video examination, and ACSO stated that it has also been done that for many claims rehabilitation, including

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