Brokers warn dual pricing debate should not focus solely on price

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Experts say the FCA should also consider value and quality of service, after the regulator hinted at a potential ban on dual pricing in its interim report.

Brokers have stated they were not surprised by the Financial Conduct Authority’s (FCA) criticism that the home and motor insurance markets are not working well for all consumers.

Last week the regulator published its general insurance pricing practices interim report, where it outlined that it was considering a ban on dual pricing.

Carl Shuker, CEO of A Plan stated: “I think it wasn’t unexpected and it wasn’t a surprise, the industry does have a real challenge to address.”

Meanwhile, Ian

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