Professionalism through the eyes of a client


Mr Stewart first spoke with H&L on the recommendation of a friend as he sought landlords' insurance for his portfolio of buy-to-let properties.

"It was a pleasant interaction and I didn't come away feeling irritated and frustrated or questioning whether I had got the best deal," he remembered.

"I felt it was quick, easy and I know that I got the best deal."

Such was his satisfaction he decided to return to the broker for a quote on his personal insurance too.

And the professionalism compared

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact [email protected].

You are currently unable to copy this content. Please contact [email protected] to find out more.

To continue reading...

You need to sign in to use this feature. If you don’t have an Insurance Age account, please register now.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an indvidual account here: