Broker employee management system launched

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The technology has been designed to allow brokers to manage their staff records, track and measure staff competency, deliver online learning, demonstrate Financial Services Authority compliance, as well appraise, develop and improve staff and their performance on one platform.

Norman Hughes, MD of Compliance Management Services, said: “Staff efficiency is the biggest single influence on the profitability of a broker. With staff costs, the biggest overhead, varying from 25% of income to over 70%

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