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Reportage: Back to basics

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Is underwriting becoming a lost art, or is technology helping to make it better than ever? Louise Meeson finds out

Despite effective underwriting being the most important weapon an insurer has against financial losses, many feel that skills in this discipline are diminishing. Brokers in particular are forever lamenting the lack of underwriting decision-makers, but is this fair? Has underwriting become too automated or has technology actually freed up skilled underwriters to concentrate on more complex risks? Is recruitment and training an issue, or, in fact, is underwriting in better shape than ever?

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Interview: Gallagher’s Karen Greenhalgh

Karen Greenhalgh, head of broking and placement for the commercial division at Gallagher in the UK, details her route into insurance, being one of the very first recruits when the US giant entered the retail market, and following her recent promotion her vision for her new role at the consolidating behemoth.

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