Blog: Covid-19 - the ultimate test for legacy systems

Toby MacLachlan Ignite Insurance Systems

“Due to the coronavirus outbreak, we’re experiencing a very high call volume, please continue to hold.”

Does this sound familiar? For brokers who’ve said this to a customer this year, it’s time to look at a new policy administration system. 

The last few months have forced businesses to take a long hard look at their systems and ask themselves, ‘were we really prepared?’.

The global coronavirus pandemic is the stuff of disaster movies, and something which few businesses’ contingency plans

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