Blog: Covid-19 - the ultimate test for legacy systems
Ignite Insurance Systems' Toby MacLachlan on why brokers should upgrade their policy management systems to operate better in the 'new normal'.
“Due to the coronavirus outbreak, we’re experiencing a very high call volume, please continue to hold.”
Does this sound familiar? For brokers who’ve said this to a customer this year, it’s time to look at a new policy administration system.
The last few months have forced businesses to take a long hard look at their systems and ask themselves, ‘were we really prepared?’.
The global coronavirus pandemic is the stuff of disaster movies, and something which few businesses’ contingency plans
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