News analysis: Brokers hit back after Mactavish stokes remuneration debate


The debate around broker remuneration and commissions has been reignited by a recent report from Mactavish suggesting that brokers get up to 80% of their income from insurers.

The argument that this presented a “huge conflict of interest” sparked a row, with a number of brokers raging against Mactavish and the British Insurance Brokers’ Association (Biba) branding the consultancy
as “opportunistic”.

Bruce Hepburn, chief executive officer of Mactavish, told Insurance Age that the purpose of the

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