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Opinion: Partners&'s Phil Barton on why focusing on price is harming the industry

Phil Barton

What price peace of mind? Who is up for jumping out of a plane with a cheap parachute strapped to their back? Phil Barton ponders why insurance is often bought on price

An often asked question when purchasing a product is: “Is price the only criteria?”

The downsides of getting a purchase wrong can be so catastrophic that other more qualitative criteria come to the fore. If price were the only relevant measure then we would all drive the cheapest car, live in the least expensive house, and wear non-branded clothes.

So, why is it that buyers who are generally able to make balanced decisions and assess that qualitative data simply go for the cheapest insurance

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Interview: Gallagher’s Karen Greenhalgh

Karen Greenhalgh, head of broking and placement for the commercial division at Gallagher in the UK, details her route into insurance, being one of the very first recruits when the US giant entered the retail market, and following her recent promotion her vision for her new role at the consolidating behemoth.

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