Opinion: Biba's Steve White on supporting customers and colleagues through coronavirus

Steve White

Challenging times require lateral thinking: By collaborating the sector can help customers and each other through the pandemic, says Steve White

If the pandemic had not happened managing teams virtually would be far from many managers’ visions. Discussions about the extent of business interruption (BI) cover would likely be focused on inadequate periods of indemnity. And, at the British Insurance Brokers’ Association (Biba) we would be putting the final preparations in place for our 2020 conference.

Our theme would highlight how brokers are pioneering in their approach to providing insurance by innovating, strengthening their businesses

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