Christmas Q&A with Mark Bower-Dyke

Mark Bower-Dyke

2019 reflections

Which insurance issue has defined 2019?
Sub-netting. Unrealistic pricing doesn’t help anyone – insurers or customers – in the long term. Policies need to be priced correctly in the first place. Then, unless the customer has claimed or there’s been a fundamental change in their circumstances, prices should fall apart from rises needed to reflect inflation.

What has been the year’s most surprising moment in insurance? 
As above, rates haven’t increased in line with inflation!

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