Brokers must improve client service in cyber, says CFC

homomorphic

Graeme Newman, chief innovation officer at CFC, said cyber risks are "still the same old risk, just presented in a new way".

Brokers should focus on understanding their clients’ specific cyber needs, according to CFC’s chief innovation officer Graeme Newman.

Speaking to Insurance Age at the CFC Cyber Symposium 2019, he said: “Brokers need to look at a claims proposition, so they know what it is that they are actually buying.

“Clients, particularly those in the small and mid-market space, are buying cyber for access to a set of services and so the quality of those services makes a difference, not necessarily the

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact info@insuranceage.co.uk.

You are currently unable to copy this content. Please contact info@insuranceage.co.uk to find out more.

Sorry, our subscription options are not loading right now

Please try again later. Get in touch with our customer services team if this issue persists.

New to Insurance Age? View our subscription options

Register

Sign up and gain access to five complimentary news articles every month.

Already have an account? Sign in here

This address will be used to create your account

Applied updates on commercial push

Applied Systems has confirmed Arch Insurance is about to enter the pilot phase of onboarding and will be live on the Applied Epic broker management system in April, with Iprism and Ark to follow and more promised in 2024.

GIC completes Miller deal

Institutional investor GIC has completed the takeover of Miller, buying out previous co-investor private equity house Cinven.

You need to sign in to use this feature. If you don’t have an Insurance Age account, please register now.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an indvidual account here: