Opinion: Liz Foster on professionalism and public trust
At a time when general insurance activities remain under the scrutiny of the Financial Conduct Authority, and when dual pricing continues to be a thorn in our side, we also know that a recent survey of insurance brokers revealed that 51% of those who responded fear for the future of their business.
Of those same brokers, 94% agreed that knowing their customer is more important than ever and 74% agreed that new technologies and automation are making personal relationships more valuable than ever
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The Insurance Age Podcast: 10 January 2020
Laurence Eastham and Siân Barton consider the top stories from the first full week back in the office in 2020, focusing on Gefion and the recent spate of run-off announcements.
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