Blog: Don’t dismiss messaging platforms

Worker with laptop and smartphone and tablet

Robin Luc Oppenheim
20 Nov 2018

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Customer messaging platforms are a great way to keep in touch with your existing customers and for engaging new prospects.

Messaging platforms have been around for a while varying from simple chat solutions to more sophisticated platforms that combine marketing activities, customer support and client self-service via chatbots.

While the technology isn’t necessarily new and has seen some adoption by the insurance community already, there is a large variety of potential use cases brokers should

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