Myth or Reality? The big bad world of big data

Tony Tarquini, European insurance director, Pegasystems

In July this year, the new Financial Conduct Authority chairman Charles Randell rightly rattled a few brokers’ cages by raising the prospect of new regulations for insurers and other financial services firms using big data and artificial intelligence (AI).

It should be no surprise that the insurance sector is ramping up the use of this technology, however they should also be ready to rethink the fundamentals of AI so that their customers are not left vulnerable to another scandal reminiscent to

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