One Call responds to huge FCA costs and £4.6m renewal hit
One Call and Radford express regret for client money “miscalculation” and insist their intention was to help consumers.
One Call and CEO John Radford have commented on the Financial Conduct Authority (FCA) fines which saw the broker and CEO charged over £1m for mistakes surrounding the handling of client money.
The broker advised that One Call and Radford realised they had made an error and reported it to the FCA immediately.
As the FCA noted in its report the £17.3m client money deficit was rectified.
Miscalculation
One Call and Radford said in a joint statement: “Both One Call Insurance and John Radford
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