Schemes Conference: Market outlook

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Technology should be harnessed in order to develop schemes and make them easier to buy for customers according to a panel at the Insurance Age Schemes Conference.

Simon Rhoades, head of schemes underwriting, Bollington Insurance Brokers, advised that there are many ways for customers to now buy cover.

He noted: “What we are seeing now is there are so many different routes for customers such as phone, face-to-face, and online and live chat.

“Schemes brokers have to see where the customers want

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