News/Regulation
ManyPets confirms social media clone
Pet insurance managing general agent ManyPets has confirmed a customer was contacted by an X account impersonating its brand and has issued a warning on how increasingly convincing scammers can appear.
FCA way off target on insurance new firm authorisation service
New data and goals from the Financial Conduct Authority have revealed the regulator is far behind the target for authorising new insurance firms, with the level of service squarely in the red zone at 81.8%.
FCA sets four targets in its inaugural regulatory priorities report
The Financial Conduct Authority has issued its first regulatory priorities report for insurance as it switches away from penning portfolio letters.
Further increase in FCA insurance S166s
The Financial Conduct Authority hit the insurance sector with three skilled person reports in the third quarter, taking the running total for the financial year to six.
Customer empowerment levels rising, says Aviva’s Storah
Aviva has seen an “increasing level of empowerment” among customers as the usage of artificial intelligence for research rises, according to Jason Storah, CEO of GI at the insurer.
FCA calls on insurance companies to “engage early and often”
There are no new market wide interventions needed to drive positive progress, according to Sarah Pritchard, deputy CEO at the Financial Conduct Authority, as she called on the industry to engage.
No price cap or zero interest order plans from FCA on premium finance
The Financial Conduct Authority has confirmed it will not introduce a price cap or order that premium finance is provided without interest, as it published its final report.
FCA launches AI review with Sheldon Mills at the helm
Sheldon Mills, formerly of the Financial Conduct Authority, is set to lead an FCA review into the implications of advanced AI on consumers, retail financial markets and regulators.
Biba pitches industry wide fair value assessment templates
The British Insurance Brokers’ Association has targeted further regulatory rule simplification in its 2026 Manifesto, as it urged industry wide support of developing a fair value assessment template, and called on the government to deliver a new…
Manifesto 2026: Biba calls for new Financial Services Bill
The British Insurance Brokers’ Association has launched its 2026 Manifesto titled ‘Economic Resilience’, calling on the government to introduce a new Financial Services Bill in early 2026.
No FCA insurance sector fines in 2025
The insurance industry went through the last calendar year without being hit with any financial penalties by the Financial Conduct Authority.
FCA’s home and travel super-complaint response triggers praise and warnings from experts
Industry specialists have praised the clarity and transparency of the Financial Conduct Authority’s response to the Which? super-complaint about the ‘broken’ home and travel insurance markets but warned the actions may not “get to grips” with “growing…
FCA commits to expanded work in response to Which? super-complaint
The Financial Conduct Authority has promised to do more work on improving claims handling and consumer understanding of cover in light of Which? hitting the watchdog with a super-complaint about the ‘broken’ home and travel insurance markets.
Experts underwhelmed by FCA insurance rules simplification
Market specialists have given a lukewarm welcome to the Financial Conduct Authority’s changes to the insurance rule book, flagging missed opportunities, disappointments and branding the outcome as unlikely to get pulses racing.
FCA confirms insurance rules simplification
The Financial Conduct Authority has confirmed changes to simplify its rules for brokers and insurers including ongoing training and product reviews and revealed further plans for next year.
FOS plans to hike levies to £86m
The Financial Ombudsman Service has opened a consultation on raising its compulsory levy from £70m to £86m in 2026/27 having kept it flat for two years.
FCA insurance skilled person investigations tick up again
The Financial Conduct Authority commissioned two skilled person reports in the insurance sector during the second quarter of 2025/26, following on from one in Q1 and a recent record total in 2024/25.
Sheldon Mills exiting FCA – report
Sheldon Mills, executive director for consumers and competition at the Financial Conduct Authority, is leaving the regulator.
FCA reveals green sweep for broker-related authorisations
The Financial Conduct Authority achieved across the board success in its broker-related authorisation categories between July and September, its first ‘green sweep’ in the data series.
FSCS reveals early forecast of no broker levy in 2026/27
The Financial Services Compensation Scheme has indicated brokers will not have to pay a levy in 2026/27 which would keep the rate at zero for the fourth year in a row.
FCA issues warning of Close Brothers clone
The Financial Conduct Authority has issued a warning of fraudsters trying to scam people as a clone of Close Brothers.