News/Regulation
FCA’s home and travel super-complaint response triggers praise and warnings from experts
Industry specialists have praised the clarity and transparency of the Financial Conduct Authority’s response to the Which? super-complaint about the ‘broken’ home and travel insurance markets but warned the actions may not “get to grips” with “growing problems”.
FOS plans to hike levies to £86m
The Financial Ombudsman Service has opened a consultation on raising its compulsory levy from £70m to £86m in 2026/27 having kept it flat for two years.
FCA insurance skilled person investigations tick up again
The Financial Conduct Authority commissioned two skilled person reports in the insurance sector during the second quarter of 2025/26, following on from one in Q1 and a recent record total in 2024/25.
Sheldon Mills exiting FCA – report
Sheldon Mills, executive director for consumers and competition at the Financial Conduct Authority, is leaving the regulator.
FCA reveals green sweep for broker-related authorisations
The Financial Conduct Authority achieved across the board success in its broker-related authorisation categories between July and September, its first ‘green sweep’ in the data series.
FSCS reveals early forecast of no broker levy in 2026/27
The Financial Services Compensation Scheme has indicated brokers will not have to pay a levy in 2026/27 which would keep the rate at zero for the fourth year in a row.
FCA issues warning of Close Brothers clone
The Financial Conduct Authority has issued a warning of fraudsters trying to scam people as a clone of Close Brothers.
FSCS declares Scottish broker in default
The Financial Services Compensation Scheme has declared Scottish broker Arthur Temlett, trading as Abacus Insurance Consultants, as being ‘in default’ in its latest update on the ongoing situation.
FCA claims it is already overseeing changes following Which? super-complaint
The Financial Conduct Authority has highlighted it has already identified issues that need to be fixed in the home and travel insurance market and is focused on making sure the changes required are made following Which? filing a super-complaint.
Fairer Finance urges FCA to go ‘back to the drawing board’ after Which? super-complaint
Independent consumer group Fairer Finance has welcome Which?’s super-complaint issued to the Financial Conduct Authority today targeting the ‘broken’ home and travel insurance markets.
Which? hits FCA with super-complaint over ‘broken’ home and travel insurance markets
Which? has submitted a super-complaint to Financial Conduct Authority over market failings in home and travel insurance.
FCA outlines rule change to reduce data collecting burden
The Financial Conduct Authority has confirmed 36,000 firms will now no longer need to submit a nil return when completing certain tasks relating to disciplinary action saving them time and reducing burden.
Experts respond to ‘much ado about nothing’ FCA premium finance review
“After weeks of speculation, the overall feeling is one of ‘much ado about nothing’ – especially if you’re a firm doing the right thing,” said Michael Sicsic, managing partner of Sicsic Advisory, on the Financial Conduct Authority’s premium finance…
FCA urges improvements after uncovering “concerning evidence” of poor claims handling
The Financial Conduct Authority has urged insurers for improvements in claims handling whilst acknowledging rising motor premiums are mostly driven by external cost pressures.
No broker commission bans or compulsory 0% APRs on premium finance, says FCA
The Financial Conduct Authority has confirmed it is not going down the route of banning broker commission in premium finance and will not be forcing a 0% annual percentage rate or bringing in a single level market-wide cap.
MIB calls for uninsured driving fine to be quadrupled to £1200
The Motor Insurers’ Bureau has made a commitment “to eradicate uninsured driving for good” as part of its newly published five year plan.
FCA consults on SM&CR and sets faster authorisation targets
The Financial Conduct Authority has opened a consultation on streamlining the Senior Managers and Certification Regime, and in a second announcement revealed new faster authorisation targets.
Biba calls for regulation ‘reset’ in open letter to Chancellor
Graeme Trudgill, CEO of the British Insurance Brokers’ Association, has called for bold action from the UK Chancellor to reset regulation for a more proportionate framework.
Broker pot FSCS compensation ticks up to over £700,000
Claims against the general insurance distribution class, in which brokers sit, resulted in the Financial Services Compensation Scheme paying out £722,000 in the year ended 31 March 2025.
CII members give thumbs down to FCA CPD proposal
The Chartered Insurance Institute has found significant opposition to the Financial Conduct Authority’s proposal to end the requirement for insurance employees to do a minimum of 15 hours training and development a year.
Brokers brought into scope of FCA’s bullying and harassment misconduct rules
The Financial Conduct Authority is extending the scope of serious bullying and harassment in financial firms qualifying as misconduct to around 37,000 regulated firms, including insurance brokers.