The tool, developed by Altus, enables firms to benchmark the work they are doing for vulnerable customers.
The travel broker has developed the guide for people with pre-existing medical conditions.
The provider has partnered with British Sign Language Specialists, Sign Live.
The Alzheimer’s Society has published a document for dementia-friendly insurance to help businesses support staff and customers with the condition.
Jonathan Davison, of the BDMA, outlines how to work with high-risk and vulnerable customers to ensure better insurance solutions
The Day sees insurance CEOs go back to the floor as the sector unites to raise £25,000 for dementia research.
The Insurance Fraud Bureau and The AA have warned of a sharp rise in fraudsters focusing on victims via sites like Twitter and Facebook.
Still time to get involved as the industry targets raising £10m for research into dementia.
The trekkers face their last mountain challenge in their quest to raise £100,000 for the Alzheimer’s Society charity.
Another challenging day for the trekkers as they raise money for Insurance United Against Dementia.
Editor Siân Barton reports from the start of the gruelling trek as the insurance industry raises funds to help increase awareness, support treatment and find a cure for dementia.
Insurers and brokers are taking on the Mont Blanc Massif to raise money for the Alzheimer’s Society.
The InsureTrek takes place next month. Siân Barton argues for the insurance world to do even more to help vulnerable customers.
The regulator also issued a discussion paper on Duty of Care for firms when dealing with consumers.
The kit has been sponsored by Insurance Charities to help insurance employers deal with domestic violence.
The five most read stories of the week include news about products, aggregators and Folgate, as well as a blog from Huw Evans and the UK Broker Awards 2018 shortlist.
Caroline Wayman, of the Financial Ombudsman Service, explains how anybody can become vulnerable and calls on the market to drive awareness.
The ABI highlighted its work around dual pricing this week. Siân Barton supports the crackdown by Biba and the ABI, particularly how it could help vulnerable customers.
The ABI’s director general writes exclusively for Insurance Age’s Insurance Cares campaign.
Regulator to work with the sector to make it easier for people with pre-existing medical conditions to access specialist travel insurance providers.
Emerald Life has set up the cover and says it is the first policy that does not require customers to declare HIV as a pre-existing condition.
Ardonagh’s Mike Newsome calls on the insurance market to implement Dementia Friends programmes.
The City watchdog will report on its investigation into dual pricing in the autumn, a conference heard.
Jonathan Swift spoke to Covea’s commercial lines and high net worth director and Insurance United Against Dementia board member, Simon Cooter, about how the industry is working together to conquer the Mont Blanc Massif and how brokers can help.