Chartered Insurance Institute (CII)
Profile: Sian Fisher: The future for Fisher
Siân Barton meets the outgoing CEO of the Chartered Insurance Institute to reflect on her career, the challenge of modernising the CII, and the future
CII releases member consultation findings
The organisation had 1,149 responses via its online consultation and held 62 events.
CII London Market New Generation group pushes for innovation
A report by the Chartered Insurance Institute’s New Generation London Market group has concluded if the insurance profession does not learn lessons from the pandemic and innovate it could soon no longer meet the public’s needs.
Ashwin Mistry steps down
The Brokerbility and BHIB executive chairman will exit the role at the end of this month.
In Depth - How brokers can still succeed in personal lines
Martin Friel explores how brokers in the personal lines space can gain the upper hand over direct writers and learns how technology and, surprisingly, regulation are creating fresh opportunities for intermediaries
CII announces interim CEO
Jonathan Clark will take over from Sian Fisher at the end of March 2022 as the search for a permanent CEO is underway.
Society of Insurance Broking reveals broker challenges in 2022
Ensuring that clients’ cover and sums insured are kept under regular review costs will be a “dominant theme”, but the Society also pointed out the opportunities new talent brings.
MIB appoints Mike Crane as chairman
Crane replaces Direct Line Group’s Steve Maddock, who has led the MIB board since 2014.
FCA to introduce consumer duty to drive “fundamental shift” in industry mindset
The regulator has launched a consultation on the duty, which was first flagged in May this year, as it seeks to increase consumer protection and tackle harm.
Blog: When it’s too late, it’s too late
CII deputy president, Peter Blanc, calls on the market to respond to a consultation on ethics and reputation.
CII warns on social media use
The body has developed a guide on using platforms such as Twitter and Facebook in a professional manner.
Broker Expo: How can the industry solve its reputation problem?
Broker Expo’s panel discussion on the evolution of reputation management shed light on the issues that led to the BI test case and asked how brokers and insurers can improve their service.
CII reports narrowing gender and ethnicity pay gaps
The organisation, which has previously urged the industry to do more to ensure equality in pay, says it has taken action to tackle gender and ethnicity pay issues over the last four years.
CII consults members on its future
The move is designed to refresh its 2016 manifesto and follows criticism from local institutes on the body’s strategy.
Sian Fisher steps down as CII CEO
She joined the body in 2016 and will be in post until March 2022.
Pool Re's Julian Enoizi named president of the Insurance Institute of London
He succeeds AIG CEO Anthony Baldwin as Chris Lay, CEO of Marsh UK & Ireland, comes on board as deputy president.
How can the industry solve its talent crisis?
Brokers, insurers and industry experts discuss the main obstacles in attracting young talent and what the industry can do to solve its image problem.
Peter Blanc named as next CII president
He will take over the role from Aon UK boss Julie Page in January.
Experts highlight how industry must develop to succeed
Panellists at the CII Conference discussed the changes the industry needs to make in order to meet customers' needs and what skills brokers can work on in order to maintain lucrative relationships with clients.
Brokers urged to take action to tackle reputational damage
Panellists at this year's CII Conference discuss the need to build public trust in insurance after the expectation gap between consumers and the industry has widened as a result of the pandemic.
CII opens New Generation programme to fresh faces
The body is calling for “rising star” applicants to its 2021 programme.
People Moves: 14-18 June
Keep up to date with the latest people moves.
CII New Generation group warns on customer trust as report highlights barriers
The report said the insurance sector could refocus its efforts towards building trust with its customers, particularly SMEs.
CII creates Presidents Forum to assess customer needs
Aon UK's Julie Page will chair the group which has been developed to discuss the changing insurance needs of consumers and SME businesses with the aim of creating guidance and key actions for further development.