Consumers back compulsory qualifications for brokers

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Exclusive research for Insurance Age has laid bare that consumers want brokers to have a professional qualification in order to do the job.

According to the research conducted by Consumer Intelligence, 71.1% of nearly 1000 respondents said there should be a minimum professional insurance qualification requirement to work as an insurance broker (see graph below).

The extensive survey found next to no difference in sentiment between people who use brokers to buy insurance and those who do not.

The breakdown of the figures detailed that 70.2% of consumers who bought their insurance through brokers felt this way. Of those who did not

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