Opinion: Zurich's John Keppel on employee tech training

John Keppel

Why investing in employee tech training is essential: Insurers and brokers should re-skill employees to stay relevant, says Zurich’s John Keppel

Most industries are conscious of the need to protect their workforce. The insurance industry is certainly no exception. This protection can manifest itself in a number of ways but the appropriate nurturing of homegrown talent to combat the skills shortage is one such area that must be addressed.

Where should an organisation start? Disruptive technology plays a hugely significant part in this need for protection. Fields such as AI, robotics, data science and cybersecurity are placing increasing

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