CII reveals planned service disruptions
The Chartered Insurance Institute has revealed that there will be disruptions to its membership and learning services while it transitions to a new customer and member relationship management system this month.
The transition will take a maximum of two weeks, and is scheduled to take place between 8 March to 19 March inclusive.
The CII’s customer service contact centre will also be unavailable for both telephone and email from 5pm on 9 March until 9am on 15 March.
Services timelineFrom the 10 March until 14 March, the following services will be unavailable:
Membership services
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