Blog: How can insurers support brokers and allow staff to work flexibly?

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Zurich's David Martin reflects on how Zurich manages to balance the two as more providers move to flexible working for staff.

Like everyone, Zurich was hit by the rush to work from home in the first days of the national lockdown last year. 

At Zurich, we had embraced a flexible working culture long before Covid-19 hit the UK. Therefore, the working from home transition in terms of how we served our broker colleagues was smooth – and remains so.

Other providers in the market have welcomed a remote working strategy since the pandemic took hold and there are many benefits to adopting this way of operating.

What

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