Q&A - Pen Underwriting's Tom Downey

Q&A - Tom Downey, CEO, Pen Underwriting

What insurance story has stood out for you in 2020 and why?
The hardening market. And the pace of that hardening – a new phenomenon for an entire generation of brokers and underwriters.

What have you done to cope with Covid?
Respond rapidly and with resilience, supporting our people to move to 100% remote working within a week, rolled out a safe return to office, and back out again, while staying connected and collaborative.

Who is the insurance star of

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