Digitising and Innovating Your Business Operation

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The panel: Andy Fairchild, CEO Applied Systems Europe, Rob Wilson, director of service operations, Marsh and Philip Williams, managing director, Simply Business and Rahma Javed, director of engineering, Deliveroo.

Should more brokers be thinking about increasing their digital footprint? Too often, many smaller intermediaries in particular, make use of outdated technology and instead focus on close client relationships to drive their business forward. Moderator and editor of Insurance Age, Sian

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