FCA: A roadmap for brokers through Covid-19

Coronavirus

The Financial Conduct Authority has outlined the steps brokers should take to operate effectively and fairly throughout the coronavirus pandemic.

The ongoing outbreak has seen brokers faced with helping clients with business interruption queries, difficult trading conditions, new rules around premium credit and working from home.

Matt Brewis, director, General Insurance and Conduct Specialists at the watchdog, told Insurance Age: “The test of impact on business continuity has really been one

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