Covid-19: Insurance firms come bottom of the list for contacting customers

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Research from data insight specialist Consumer Intelligence has revealed that people are more likely to have heard from fast food companies and their gym than their insurance company during the ongoing coronavirus crisis.

Banks were almost twice as likely than insurers to have pro-actively got in touch with their customers.

The sector that comes out on top for communication, despite facing huge challenges with supply chains and delivery services, is supermarkets. 84% of the 1,013 respondents

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