Lloyd’s to hold confidential focus groups on market culture

Confidential documents

Lloyd’s is set to hold a series of confidential focus groups to investigate the market’s culture, directly following the completion of its market-wide culture survey at the end of May 2019, Insurance Age can reveal.

The focus groups will be conducted independently by a specialist psychologist from consultancy firm Pearn Kandola LLP.

Beginning on 9 July, nine sessions will be held across three days at a discreet off-site location.

Speaking to Insurance Age, a spokesperson for Lloyd’s said that

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