Professionalism
Client view: quality and speed of response needed
Chartered status is not as important as a professional attitude when it comes to choosing an insurance broker, according to Kathryn Aves, office manager at Bluepoint Technologies.
CII in review of criteria for chartered firms
The Chartered Insurance Institute (CII) is reviewing the standards and eligibility criteria for corporate chartered titles.
Client view: Broker service is more than just "talking a good game"
A good broker should be judged on its service as many "talk a good game but don't come up with the goods".
Client view: chartered status is worth paying for
Using an insurance broker without chartered status would be out of the question for Lasercomb Dies Ltd, client of Brett & Randall.
Client view: chartered an attractive status
The fact that Cowens Survival Capability has chartered status influenced Greenray Turbines’ decision to work with the broker, according to client Anita Paulie.
Professionalism: The client is king
Insurance Age’s professionalism campaign moves on to look at client views
Client view: premium not the be all and end all
Excellent knowledge and excellent contacts mark out a broker as professional, according to one client of Bolton-based Premier Insurance Consultants.
Nearly 3,000 brokers now chartered, CII white paper shows
The Chartered Insurance Institute (CII) has detailed that there are now 2,897 chartered insurance brokers as it published a white paper promoting chartered status.
Client view: Brokers must "have your back"
Knowing that a broker has "completely got your back" is a crucial element of professionalism, a long-term client of Darwin Clayton has told Insurance Age.
TEn achieves chartered status
TEn Insurance has been awarded chartered status by the Chartered Insurance Institute.
Professionalism through the eyes of a client
Anthony Stewart, client of Home & Legacy, has summed up his experience of professionalism in the insurance broking market as including knowledge and delivery rather than a soul destroying experience which saps the will to live.
Clear Insurance Management gets chartered status
Clear Insurance Management has been awarded chartered insurance broker status by the Chartered Insurance Institute (CII).
Professionalism: The client view
Insurance Age can reveal the next focus of its professionalism campaign - the client.
Towergate retains chartered status
Towergate has claimed it remains the only company to hold chartered insurance broker and chartered insurer status following the renewal of both awards.
Insurer view: Professionalism as partnership
Aviva has concluded the insurer-view segment of Insurance Age’s professionalism campaign by declaring professionalism is about partnerships.
Professionalism: The LinkedIn debate
As the insurer challenge section of Insurance Age’s year-long Professional campaign draws to an end, readers have been sharing their thoughts on LinkedIn.
Insurer view: Clients want to see their "core values" reflected
Clients want to work with insurers which share their “core values”, underlining the importance of professionalism, HSB Engineering Insurance has stressed.
Brokerbility continues chartered push
Cooke and Mason has become the latest Brokerbility member to achieve chartered status.
Chartered is one way but not the only way, says L&G
L&G values chartered status however it is not the only measure of professionalism among brokers that the provider looks for, according to Mark Holweger.
Allianz sees 120 applicants for 33 places on scholarship programme
Allianz has welcomed 33 newcomers to its 2013 Partner Academy Scholarship Programme.
Zurich retains chartered insurer status
Zurich has achieved chartered insurer status from the Chartered Insurance Institute (CII) across its general insurance operations for the second year running.
Professionalism: More talk about chartered status needed
There should be more communication about the benefits of chartered status across the insurance industry, according to Ageas' distribution and development director, Chris Dobson.
Allianz unveils Broker Assist marketing portal
Allianz Retail has unveiled a new portal designed to help brokers promote their business.
Allianz Scholarship Programme sign of industry "commitment"
The Allianz Scholarship Programme is a demonstration of its "commitment to the industry", according to Chris Hanks, general manager, Allianz Commercial.