Professionalism
Professionalism in focus - the institute's view
In the second of our concluding three-part video series, Steve Jenkins, director of financial services and insurance markets at the CII, gives the institute’s view.
Professionalism in focus – the broker view
The first episode in our three-video package sees Peter Blanc, chief executive at Oval share his thoughts on professionalism in the broking industry.
False pride
Insurance workers are proudest of their industry, according to research which shows that 90% of insurance professionals surveyed feel proud to work in the market.
Professionalism roundtable: The summary
The professionalism roundtable debate, which was attended by a line-up of top industry figures, threw up a host of interesting views on the issue.
Ecclesiastical achieves chartered status
Ecclesiastical has been awarded chartered insurer status by the Chartered Insurance Institute (CII) for its UK operations.
Roundtable (part 4): Is chartered status too exclusive and expensive?
In the fourth part of our roundtable debate on professionalism our experts discuss whether chartered status should be an exclusive club and whether attaining it is too expensive for a one-man-band
Roundtable (part 3): Can you be professional without charging a fee?
In the third of our roundtable debates on professionalism, our experts discuss fees, transparency and how to attract young talent to the broking profession
Roundtable (part 2): Is chartered status necessary to be seen as professional?
In the second of four roundtable debates on professionalism, our panel of industry experts discuss whether chartered status is everything its cracked up to be?
Roundtable (part 1): What does professionalism look like?
In the first of four roundtable debates, our panel of experts discuss what professionalism looks like in action.
Client view: What makes a professional broker?
A plethora of opinions have been raised as to what makes a good broker in the eyes of the all-important client.
CII launches apprenticeships manifesto
The Chartered Insurance Institute (CII) has issued a new manifesto on the future of apprenticeships in insurance and financial services.
Expertise in Action: Professionalism: Pros & Cons
Qualifications aren’t the be-all and end-all when it comes to professionalism – training, working together and sharing knowledge across the industry are equally important.
Expertise in Action: Professionalism: Testing, testing
Testing, testing
Professionalism in action
Insurance Age has hosted a roundtable with experts from across the insurance industry as part of our on-going campaign about professionalism.
MRIB awarded chartered status
MRIB has announced that it has been awarded the Chartered Insurance Brokers title by the Chartered Insurance Institute (CII).
Client view: quality and speed of response needed
Chartered status is not as important as a professional attitude when it comes to choosing an insurance broker, according to Kathryn Aves, office manager at Bluepoint Technologies.
CII in review of criteria for chartered firms
The Chartered Insurance Institute (CII) is reviewing the standards and eligibility criteria for corporate chartered titles.
Client view: Broker service is more than just "talking a good game"
A good broker should be judged on its service as many "talk a good game but don't come up with the goods".
Client view: chartered status is worth paying for
Using an insurance broker without chartered status would be out of the question for Lasercomb Dies Ltd, client of Brett & Randall.
Client view: chartered an attractive status
The fact that Cowens Survival Capability has chartered status influenced Greenray Turbines’ decision to work with the broker, according to client Anita Paulie.
Professionalism: The client is king
Insurance Age’s professionalism campaign moves on to look at client views
Client view: premium not the be all and end all
Excellent knowledge and excellent contacts mark out a broker as professional, according to one client of Bolton-based Premier Insurance Consultants.
Nearly 3,000 brokers now chartered, CII white paper shows
The Chartered Insurance Institute (CII) has detailed that there are now 2,897 chartered insurance brokers as it published a white paper promoting chartered status.
Client view: Brokers must "have your back"
Knowing that a broker has "completely got your back" is a crucial element of professionalism, a long-term client of Darwin Clayton has told Insurance Age.