Professionalism
Roundtable (part 3): Can you be professional without charging a fee?
In the third of our roundtable debates on professionalism, our experts discuss fees, transparency and how to attract young talent to the broking profession
Roundtable (part 2): Is chartered status necessary to be seen as professional?
In the second of four roundtable debates on professionalism, our panel of industry experts discuss whether chartered status is everything its cracked up to be?
Roundtable (part 1): What does professionalism look like?
In the first of four roundtable debates, our panel of experts discuss what professionalism looks like in action.
Client view: What makes a professional broker?
A plethora of opinions have been raised as to what makes a good broker in the eyes of the all-important client.
CII launches apprenticeships manifesto
The Chartered Insurance Institute (CII) has issued a new manifesto on the future of apprenticeships in insurance and financial services.
Expertise in Action: Professionalism: Pros & Cons
Qualifications aren’t the be-all and end-all when it comes to professionalism – training, working together and sharing knowledge across the industry are equally important.
Expertise in Action: Professionalism: Testing, testing
Testing, testing
Professionalism in action
Insurance Age has hosted a roundtable with experts from across the insurance industry as part of our on-going campaign about professionalism.
MRIB awarded chartered status
MRIB has announced that it has been awarded the Chartered Insurance Brokers title by the Chartered Insurance Institute (CII).
Client view: quality and speed of response needed
Chartered status is not as important as a professional attitude when it comes to choosing an insurance broker, according to Kathryn Aves, office manager at Bluepoint Technologies.
CII in review of criteria for chartered firms
The Chartered Insurance Institute (CII) is reviewing the standards and eligibility criteria for corporate chartered titles.
Client view: Broker service is more than just "talking a good game"
A good broker should be judged on its service as many "talk a good game but don't come up with the goods".
Client view: chartered status is worth paying for
Using an insurance broker without chartered status would be out of the question for Lasercomb Dies Ltd, client of Brett & Randall.
Client view: chartered an attractive status
The fact that Cowens Survival Capability has chartered status influenced Greenray Turbines’ decision to work with the broker, according to client Anita Paulie.
Professionalism: The client is king
Insurance Age’s professionalism campaign moves on to look at client views
Client view: premium not the be all and end all
Excellent knowledge and excellent contacts mark out a broker as professional, according to one client of Bolton-based Premier Insurance Consultants.
Nearly 3,000 brokers now chartered, CII white paper shows
The Chartered Insurance Institute (CII) has detailed that there are now 2,897 chartered insurance brokers as it published a white paper promoting chartered status.
Client view: Brokers must "have your back"
Knowing that a broker has "completely got your back" is a crucial element of professionalism, a long-term client of Darwin Clayton has told Insurance Age.
TEn achieves chartered status
TEn Insurance has been awarded chartered status by the Chartered Insurance Institute.
Professionalism through the eyes of a client
Anthony Stewart, client of Home & Legacy, has summed up his experience of professionalism in the insurance broking market as including knowledge and delivery rather than a soul destroying experience which saps the will to live.
Clear Insurance Management gets chartered status
Clear Insurance Management has been awarded chartered insurance broker status by the Chartered Insurance Institute (CII).
Professionalism: The client view
Insurance Age can reveal the next focus of its professionalism campaign - the client.
Towergate retains chartered status
Towergate has claimed it remains the only company to hold chartered insurance broker and chartered insurer status following the renewal of both awards.
Insurer view: Professionalism as partnership
Aviva has concluded the insurer-view segment of Insurance Age’s professionalism campaign by declaring professionalism is about partnerships.