Client view: quality and speed of response needed
Chartered status is not as important as a professional attitude when it comes to choosing an insurance broker, according to Kathryn Aves, office manager at Bluepoint Technologies.
The Colchester-based telecommunications installation company has been a client of Romero Insurance Brokers for the past five years.
The broker covers Bluepoint’s employers’, public and products liability insurance requirements, as well as its professional indemnity needs.
Ms Aves, who is responsible for dealing with the company’s insurance needs, said: “They are always on top of renewal dates, and they give us good support and feedback.”
And although Romero does have chartered status, Ms Aves
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