Professionalism
Marsh's UK operations awarded chartered status
Marsh's UK operations - which comprises 26 offices across the country - has been granted chartered status by the Chartered Insurance Institute (CII).
Digital: The debate goes viral
The first wave of Insurance Age’s debate on professionalism has proved a huge success with brokers, insurers, compliance specialists and experts across the industry sharing their thoughts.
Top 10 web hints and tips for general insurance brokers
The latest addition to Insurance Age's in-depth section on professionalism is a white paper from Ignition aimed at making sure general insurance brokers maximise the power of their online presence.
Digital part one: Getting prime location in the global village
Industry professionalism comes in many forms: endeavouring to give customers the best possible advice, continually looking to enhance sector knowledge and helping staff members develop their own broking careers, to name just a few elements.
Digital: Bridging the social media generational gap
The Chartered Insurance Institute (CII) could provide better training on digital technology, but is setting an excellent example for insurance companies around social media, according to insurance broker Paul Hine.
Video: insurance is not viewed in same light as other professions
The insurance industry needs to “elevate” itself in terms of professionalism, brokers claimed at Insurance Age's recent Broker Expo.
Stuart Reid defends chartered status and urges larger brokers to join CII
Stuart Reid, vice president of the Chartered Insurance Institute (CII) and chair of its broking faculty, has called for a more united approach to chartered status.
Professionalism: McManus backed on chartered label
Brendan McManus’ comment that just “slapping on” the chartered label was not enough has been backed in Insurance Age’s professionalism debate.
Video: Does the public understand chartered broker status?
More work needs to be done to educate the general public about the value of chartered status, brokers argued at Insurance Age's recent Broker Expo.
McManus: slapping on chartered label not enough
Brendan McManus, chief executive officer at Giles Insurance Brokers, has expressed his concerns at brokers “just slapping on” the chartered label and claimed that he had seen evidence of chartered brokers behaving in a less professional manner than non…
Video: Do brokers value chartered status?
Chartered Insurance Broker status has been described as a "signal" of quality in the industry.
Professionalism: The industry could become a profession almost overnight
Chartered broker Roy Blackburn has commented that the insurance “industry” could become a profession almost overnight, although he doubts this will happen.
Chartered status: "Don't knock it until you've tried it"
An award-winning broker has praised chartered status for acting as a key "differentiator" when it comes to securing work in the market place.
Young insurance talent at all-time low, CII survey reveals
The quality of talent entering the insurance industry is at an all-time low, according to the latest Skills Survey from the Chartered Insurance Institute (CII).
Professionalism: Chartered status far more than a badge
Axa commercial lines and personal intermediary CEO Amanda Blanc has argued that the chartered status is "far, far more than a simple badge".
The advantage of chartered status
Chartered status is a differentiator and lets customers and clients know you have a committment to training, development and professionalism, says Steve Jenkins
Chartered status is "nothing more than a logo"
Chartered status has had no discernible effect on the overall quality of UK insurance brokers, one industry insider has claimed.
First chartered broker for Staffordshire
Howell Shone has been awarded chartered status.
Professionalism: Chartered status not a silver bullet
This week’s video on Insurance Age saw Juliet Williams of Insure4biz.com explain why she was proud that her firm had achieved chartered status.
Professionalism: How do you feel about your firm's stance on chartered status?
In the final part of the three interview series, Juliet Williams, associate director at insure4biz.com, discusses how she uses digital media to promote the broker's chartered status.
Chartered status under-promoted on websites, says Axa
A review of UK Chartered Broker websites commissioned by Axa Commercial Lines and Personal Intermediary found that many brokers were not promoting their Chartered status adequately.
Professionalism: public surprised by lack of industry qualifications
Stuart Hulbert, director at Brents Insurance, has shared his thoughts on professionalism in our LinkedIn discussion and revealed that clients are often surprised to find that brokers can arrange cover without passing any qualifications.
Chartered status: where does it come from?
The idea of a company or institution being chartered holds a lot of clout, deriving as it does from the concept of a Royal Charter.
Chartered status helps "tip the scales" for new business
Securing chartered status can help "tip the scales" in favour of winning and retaining new business.