Professionalism
Your letters: Professionalism aplenty
I was surprised and a little dismayed with your comments about this year's British Insurance Brokers' Association (Biba) conference at Excel in the June issue of Insurance Age.
The PB Interview: New model broker
Andrew Tjaardstra meets Stuart Williams, a director at Nottinghamshire-based broker Cowens Survival Capability, who is passionate about brokers promoting their professionalism to clients and wants to charge his clients fees for his services.
Broking Success: In the face of adversity
Emmanuel Kenning meets the founders of Baker Jayne, who set up their brokerage in the teeth of the worst recession since World War II and managed to make a profit in its inaugural year.
Regional review: In the middle of it all
The self-sustaining and refreshingly honest nature of the Midlands insurance market mean it is well-equipped to ride out these difficult times, reports Martin Friel.
Opinion: Editor's comment
This years' British Insurance Brokers' Conference (Biba) was all about professionalism but I have to report that there wasn't much on show as far as I could see.
Industry professionalism: Where to now?
The rapidly changing world is presenting fresh challenges for brokers. Keith Hector discusses how they must embrace developments in order to prosper and explores what insurers can do to enhance service.
Investing in the Profession: An interview with . . Sandy Scott, CII
PB's group editor in chief Ant Gould talks to Sandy Scott, chief executive of the Chartered Insurance Institute about the opportunities chartered status presents for the broking sector.