Regulation
PPI complaints on the rise following FCA advert, says the FOS
Two-year campaign encourages customers to act before complaints deadline in August 2019.
Insurance Cares: 50% of financial consumers could be vulnerable
Research from the FCA’s Financial Lives report reveals scale of vulnerability as it shows vulnerable customers are less likely to have “any form of insurance”.
Complaints hit 3.32m for first half of 2017
PPI still makes up the majority of complaints to financial services firms.
The productivity gap
Biba’s Steve White argues that the heavy burden of regulation is stifling productivity for brokers.
Opinion: Applying the new regime
With the Senior Managers and Certification Regime set to be applied next year, Mike Cranny guides you through the main elements involved and advises you not to panic
Deputy editor's letter - October 2017
Achievement over uncertainty: Brokers should be proud of conduct in the face of a tough market
Opinion: Processing data practices
CMS’s Ian Stevens writes on the incoming General Data Protection Regulations and the actions brokers should be taking
Compare the Market faces CMA investigation
Regulator to investigate relationships between providers and Compare the Market following review of digital comparison tools.
CMA to investigate aggregator over “strong concerns” on insurer relationships
However, investigation did not find “harmful hollowing out” of products because of an undue focus on price.
Aviva "disappointed" after watchdog bans Aviva Drive app ad
The Advertising Standard's Authority stated that the ad featuring ex-Formula One driver David Coulthard promotes irresponsible driving.
Channel 4 cyber expert, Peter Blanc and Steve White confirmed for broker question time event
Attend Broker Morning Matters on 5 October for the inside track from experts on cyber, the gender pay gap and its insurance implications and the potential for disruption as insurtech grows.
Broking Break - Your Top 5
Insurance complaints, Ogden and acquisitions all hit the headlines and made up your top five stories this week.
The Blog Spot: It’s right to raise awareness ahead of PPI termination date
Arnold Schwarzenegger is being paid a lot to warn people that the deadline for claiming PPI is fast approaching and Siân Barton agrees awareness should be raised.
Arnold Schwarzenegger to front FCA's ad campaign on PPI deadline
The Terminator actor will urge people to make a decision about filing a PPI complaint.
The Blog Spot: #20Now – Is it time for a campaign to raise IPT?
But it should come with a rather huge caveat.
Biba tells brokers not to panic about the senior management regime
Head of compliance and training David Sparkes says brokers who are compliant with current rules won't see many difficult changes.
FCA proposes to extend the senior management regime to more firms
Under the proposals almost all regulated firms, including brokers, will have to comply with the senior management and certification regime.
Moneysupermarket.com fined £80,000 by Information Commissioner’s Office
The aggregator sent 7.1m emails to customers who had opted out of receiving marketing correspondence via the web.
FCA publishes IDD plans
Regulator continues its consultation on how to implement the Insurance Distribution Directive.
Gable policyholders receive £8.3m return payments
The FSCS has given 28,000 return of premium payments to former policyholders of Gable Insurance.
Firms' Brexit contingency plans may lead to difficulties, says FCA
CEO Andrew Bailey states firms making plans before knowing the outcome of Brexit negotiations may find themselves in a difficult situation.
N Brown faces £40m bill after insurance product flaw
Fashion brand says this follows review prompted by the FCA's crackdown on add-ons.
Aon and Marsh offices in Ireland raided in competition investigation
The two brokers were visited by the European Commission which is investigating breaches of EU competition rules.
Broking Break: Your top five of the week
A Gumball blog, solvency figures, new software, warnings for brokers and an insurer closing were voted the top five stories by brokers’ clicks over the week.